Meet The Team
Our friendly staff and technicians are here to serve you any time of day. Learn more about the Cody and Sons team below!
Owner/CEO, Responsible Master Plumber
Randy is the second of Bill’s three sons and took over the business in 1999 with his brother Gary, who later retired. Randy worked summers at the company from the time he was 13, receiving his Journeyman license in 1976. He became a Master plumber in 2000 and he has been full time with the company for 40 years. He believes in maintaining the same outstanding workmanship and customer service his father taught him, working tirelessly to make sure our company stays built on honesty, integrity and fairness.
Owner, Plumbing Service Manager
Phillip has been in the plumbing business since 1998. He learned the family plumbing business from his grandfather Bill, the company founder. He is a natural leader and known for his genuine and upfront nature. He is very knowledgeable of his trade and a true craftsman. You can trust that he will give you the right price upfront and expect your project will be completed with upper level skill. Phillip became a Journeyman Plumber in 2001 and a third-generation Master Plumber in 2014. He is proud to have his son Cameron on the team training as a fourth generation plumber.
Owner, Plumbing Service Manager
Mark Burke has been part of the Cody team since 2004. It was an exciting invitation to join Cody & Sons because Mark and Phillip, Bill’s grandson, have been friends since a young age and began their plumbing careers together in 1999 as new construction plumbers. For Mark, the idea of joining the Cody business was more about joining a family he had grown to love. Mark became a Journeyman Plumber in 2001 and a Master Plumber in 2010. As part of the Cody team, he has been highly focused on service plumbing and remodeling projects. His goals remain to provide top quality products and to ensure his customers receive excellent service—all while keeping that “I can do that” attitude.
HVAC Service Manager
Tony joined the team in 2014 to expand our business to heating and air. He has been in the HVAC industry since 2000. He holds an Associates of Applied Science in Residential Air Conditioning & Refrigeration and is a licensed Texas Air Conditioning and Refrigeration Contractor. Tony is an expert in his trade and excellent with customers, willing to go the extra mile and works hard to help customers as promptly as he can. He is also very active in his Duncanville community.
Plumbing Service Experts
Lead Service Technician
Cody is a Journeyman plumber that has been with our company since his apprenticeship. He is our Lead Service Technician. He gained experience in contracting and maintenance while working for his family’s property management group. He has excelled at learning the plumbing trade, earning his Tradesman after just over 2 years as an apprentice and quickly moving up to his Journeyman. He is a great asset to the team. He is a hardworking and dependable family man, and always goes out of his way to assist our customers and the entire team.
James is a Journeyman Plumber and our Fleet Manager. He worked many years ago for Bill Cody and left to pursue another career. He returned in 2015 as a Plumbing Apprentice with a lot of experience already under his belt. In October of 2016, James completed enough hours to take his Journeyman exam and he passed with flying colors. We are very proud to have licensed plumbers on our team that are Cody & Sons trained from day one. He is an excellent technician that continues to better himself by pursuing the training and skills to further his career.
Juan joined the team in 2018 as a Tradesman plumber. He passed his Journeyman exam in the Summer of 2020. Juan was born in Mexico and has resided in Dallas since he came to the states in 1995. He started his career in 2013 as an excavator and his employer quickly saw his potential as a plumber. He began his apprenticeship and earned a Tradesman license in 2015. He is also a real estate investor with a few rental properties. His hobbies are horseback riding and he is a former bull rider. Cars are his true passion, but an expensive hobby. He enjoys working at Cody & Sons because of the treatment he receives and the opportunities he is provided.
Matt is a Tradesman plumber who joined the Cody & Sons team as an apprentice in 2017. He quickly picked up on the plumbing trade and excelled as an apprentice. He obtained his Tradesman license in 2019 and is now working diligently towards obtaining his Journeyman license. He has lived in the Dallas/Ft. Worth area most of his life. He graduated from Mansfield Timberview High School. He is a family man with 2 healthy boys. He resides with his family in East Texas where he enjoys spending time at the lake fishing and swimming.
Allstar Plumbing Apprentices
Cameron is a great grandson of our founder, Bill Cody. He worked at Cody & Sons during the summer in high school and has been around the business most of his life. When he graduated from Clear Creek High School in League City, Texas in 2017, he moved to Waxahachie with his father, Phillip Cody, and joined the team as a full time plumbing apprentice. He is interested in becoming a fourth generation master plumber and studying business. He also enjoys taking flying lessons and visiting his family in Houston in his free time.
Selso is a registered plumber’s apprentice who joined Cody & Sons in December 2018. A proud lifelong Texan, he was born and raised in Galveston and has lived in Dallas since 2009. He had been interested in learning plumbing for a while when, in a lucky coincidence, one of the HVAC team members happened to be making repairs at Selso’s Oak Cliff home. He asked about the company, did a little research and the rest is history. Having found a great career path, Selso is enjoying helping people while learning a great trade. He truly feels that one of the best aspects of Cody & Sons is that they treat their team members like family and their customers like friends.
Adarius was born and raised in Dallas. He graduated in 2012 from DeSoto High School. He played football until age 16. He has been working in the customer service industry since the age of 17. He got into plumbing in 2017 because he was interested in finding a trade where he could use his hands. He joined the team in Fall of 2019 and has enjoyed it ever since.
HVAC Service Experts
Jeff is an HVAC technician that joined our team in 2016. He returned to the HVAC industry after a long period of working in the telecommunications field. His previous experience in HVAC was with his family where he learned the trade from his father. He is a Registered Technician, and is EPA and NATE certified He is very skilled in new installations and is also great with estimates. He is from the Waxahachie area where he resides with his wife and sons. He is always kind and friendly and we are very lucky to have him on our team.
Michael received his certification in HVAC from Lincoln Tech in 2014. He is a Certified Technician by the TDLR as well as EPA and NATE certified. He joined the team at Cody & Sons in early 2017 and has proven to be a great addition. He has a great personality that matches his work ethic and he strives to be the best. He loves to sing and does it well. You can often hear his great voice before you can see him. He is an honest, friendly face who is looking forward to serving you!
Franco has been with the Cody & Sons team since May of 2018. He is a Certified Technician and also EPA and NATE certified. He began in the industry specializing in working on ice machines. He started in an apprentice role to gain experience in residential and commercial HVAC and quickly advanced to a Certified HVAC Technician. He enjoys the science of how HVAC works and the fact that there is something new to learn everyday in the industry. Franco was born in Mexico and has been in Dallas since 1994. He and his wife have 3 children, one boy and two girls, that he enjoys spending all of his free time with.
Bio coming soon!
MVP Support Team
Director of HR and Marketing
Robin is our Director of Marketing and Business Development in addition to Director of HR. She joined the company in 2014 to help spread the word about our business and manage new developments as our small family company has grown. She has a BA in Communications from the University of Texas at Arlington with a specialization in Advertising. She is also married to one of our plumbers, Phillip. They have two sons and a daughter. She is an Oak Cliff native who worked previously for Vet Stop Animal Clinic for many years as Office Manager and also at Cowboys & Indians Magazine.
Customer Service Representative
Fabiola is our HVAC Dispatcher/CSR. She has lived in Dallas, Texas her whole life, and is a happy wife and mother of 3 children. She came across the opportunity to join the Cody & Sons team in 2016 because she was literally the girl next door, living next to the home office. She has worked in customer service for 7 years and enjoys being able to help customers and people in general. She has a positive attitude and is ready to be of any assistance to the company and to the customers!
Project Coordinator/HVAC Dispatcher
Katie has been in the Heating and Air Conditioning industry her entire life. She's done everything from working in the field, to new construction and working in the office, where she is now our HVAC Dispatcher and Project Coordinator. Her passion is to provide the best customer service possible to help solve the problems you are having. She has a family of 4 that drives her to work hard and be the best that she can. She loves spending time with her kids, teaching them about life and watching them learn and grow. She joined the team in 2018, but she sees herself working here for a very long time. She loves the welcoming atmosphere and the quality of work we strive to provide; and she's grateful to be apart of this team.
Customer Service Representative
Marissa has helped us out of and on for a few years as a personal assistant to Randy. Now she works part time in the office as an admin. She also plans to join our CSR team eventually. She is Randy's daughter and a granddaughter of our founder Bill. She loves animals and worked at a veterinary office for many years starting in high school. Her dogs, Jimmy and Riley, are her first priority. She also loves sushi, online gaming, and she's great with children. She is very loyal, reliable, and our office tech support. She has proven to be a great addition to our team.
Michael is our Plumbing Dispatcher. He joined April of 2019. He is new to the plumbing trade however has over three years of dispatching and management experience and almost ten in customer service! Michael’s values are integrity, dependability, and loyalty and being a part of a family business that holds these same values were important for him. Michael is a computer nerd! He spends his time on weekends working on computer projects like coding and hardware maintenance also reading and coaching basketball for youth at his church. Michael has two Catahoula puppies and they are the world to him. Fun Fact When you are talking to Michael he draws smiley faces to help remind him to smile while talking to you
Customer Service Coordinator
Juanita is our Customer Service Coordinator. She has been in Customer Service for 17 years. As soon as she turned 18, she wanted to leave her small town in West Texas and a call center was the quickest job she could find. She's learned a lot over the years and feel that working in Customer Service has helped her be more outgoing and interested in meeting new people. Sometimes hearing a friendly and kind voice is enough to make a person having a bad day smile, and that’s what she loves about her job. She strives to live by the commandment “Love your neighbor as yourself”. She's currently a fur-mom of two rescues, a Maltese mix-age unknown and Siberian Husky-7 years old. In her free time, you can either find her at church, shopping, napping, or finding the next best restaurant with her new roommate.
Customer Experience Manager
Louise is our Customer Experience Manager. She works with our CSR team as well as customers to create the best experience possible and contain the tradition of excellence in customer service that Cody & Sons is known for as exemplified in our reviews. While working full time for a leading global industries, she completed her MBA from the University of Phoenix. She brings forth 35+ years experience in leadership transformation, human capital management, strategic planning and budgeting. She believes in the same outstanding workmanship and customer experience the family business aspires and targets to make certain our company stays built on honesty, integrity and respect.
Accountability and Implementation Manager
Kristina came to Cody and Sons a consultant, working with the team since January 2019. She joined the company permanently in April 2020. Her background in Marketing, Sales and Procurement has been integral to helping Cody and Sons continually improve through process development and improvement. Kristina holds a B.A. degree in Business Management and is currently attending Texas Christian University to earn an M.S. degree in Supply Chain Management. She resides in Johnson County with her teenage daughter. Kristina will always try out an easy diy or crafting project, and will turn to baking if her projects fail.